E-commerce business owners have 3 logistical options when managing their shipping online: they can solicit the services of a logistics professional, they can utilize third-party logistics (3PL) companies, or they can deploy e-commerce shipping software. Large shipping companies that are raking in can afford to hire logistics professionals. But for businesses that are trying to scale up, shipping software is a cost-effective option. When people compare e-commerce shipping software and a third-party logistics company, a lot of misconceptions come up. The purpose of this post is to iron out those misconceptions
- E-commerce shipping software requires special skills to manage
Shipping software aims to allow e-commerce business owners to manage shipping logistics themselves. That means the shipping software is designed with the average user in mind. It’s user-friendly to allow just about anyone to operate it without unique logistics or technical skills. In fact, an employee who knows the ins and outs of the e-commerce business’ shipping processes can get the hang of the software quickly. So NO, e-commerce shipping software doesn’t require special logistics and technical skills to operate. Plus, the shipping software provider offers support. They have a team of experts who are on standby to help you if you run into an error during installation or day-to-day running of your business.
- Even the best shipping software offers little flexibility
This misconception comes from the thought that shipping software is designed to cater to specific situations. The reality is that shipping software is designed to satisfy the specific needs of a business or company. When you order shipping software, the provider takes the time to learn your business’ shipping processes and suggest a shipping solution that aligns with those processes. Plus, the shipping software comes with customization options to allow you to tweak it to your needs. Therefore, you don’t need to worry because the modern day shipping software comes with a lot of flexibility.
- You need to pay a premium sum upfront to install e-commerce shipping software
This misconception comes from the thought that it’s provided only as an internal software solution. Although e-commerce shipping software is pitched as an internal software solution, you can get it on a SaaS model. So, you don’t need to buy computer hardware and solicit the services of software professional to install it.
Well, now you know the misconceptions surrounding e-commerce shipping solutions. You can now go ahead and implement shipping software on your e-commerce website with a piece of mind.
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